If part of your client development plan includes attracting potential clients on a local level, then you should spend some time understanding how to improve your law firm's local ranking on Google.
Local legal search results are delivered to people who search for attorneys and law firm near their location. It's also worth noting that these results are shown across a variety of places across Maps and Search.
For example, Google will likely show local results if you search for “personal injury lawyer” from your smartphone.
We've know for a long time some of the major local search ranking factors. Recently, Google provided some additional documentation about how businesses can improve their local rankings. While most of this information isn't new, there are a few things that might be worth re-prioritizing.
Google has historically broken these factors into three major categories:
Relevance boils down to how well your firm or practitioner listings match the search. Improving relevance comes down to completing and maintaining your firm's business information (i.e. name, address, phone, category, description, etc).
Distance relates to the physical distance between your firm and the location information used in a search. Unless you're willing to relocate, there's not much you can do to influence distance.
Finally, there's prominence. Prominence is a calculation of well-known your firm is in Google's eyes. This includes information that Google can find about your firm across the web (i.e. links to your site, articles, and even some directories).
Google has also confirmed that:
Google review count and score are factored into local search ranking: more reviews and positive ratings will probably improve a business's local ranking. Your position in web results is also a factor, so SEO best practices also apply to local search optimization.
Let's walk through this.
First, Google confirms that review count, as well as, score are factored into their local results. This is yet just one more reason to deliver remarkable service to clients. Niki Black and I briefly chatted about this at ABA Techshow:
This is one reason why listening to what clients think about you is so important. Fortunately, it appears that Google now allows reviews to be left with just a Google account (Google Plus no longer needed).
Second, Google confirms that traditional SEO factors play a role in local search engine optimization. This largely confirms what local SEOs have known for a long time.
Combining this update with other recent Google updates, we can confidently say that OMG, It's Links also applies to local search.
Couple these updates with some of the things we know from Google's search quality rater guidelines, particularly those related to your money or your life pages, and the direction in which Google is headed becomes clearer and clearer. Put simply, if you're not adding information to your sites that other people find useful and trustworthy, you're going to have an increasingly difficult time appearing in local search results. Plus, of course, you're likely going to have to pay for visibility (i.e. AdWords and potentially a local paid platform).
If you're interested in learning more about how local search works, be sure to check out the Local Search Forum's Featured Local Search Articles.
Over the years, law firm prospects have sent us reports from just about all of our competitors. Unfortunately, even today, some law firm marketing agencies still mislead their clients via "reporting." One particularly egregious example comes in the form of ranking reports. Which prompted this LinkedIn post. To my surprise, I received a lot of […]
John Wanamaker supposedly said "Half the money I spend on advertising is wasted; the trouble is I don't know which half." In an an effort to figure out "what half is working," attribution was born. Coupled with a transition from traditional, offline ads to digital media, attribution became the holy grail for analyzing advertising spends. But […]
I recently asked ChatGPT, "What are some of the top personal injury law firms in Chicago?? Actually, first I ask "who are some of the top personal injury lawyers in Chicago?" ChatGPT couldn't handle that one, so I modified the prompt. ChatGPT listed five very well-known firms downtown. Can you guess the other four? That's […]
If you're like me, you have some degree of AI, ChatGBT, Bard, exhaustion. Now don't get me wrong, this is stuff is remarkable and is changing, well, a lot. But before you hook up the ChatGPT API to your WordPress API and crank out 10,000 pages, here are a few things to think about. Let's […]
If you know me, you know my opinions about links and SEO advice from Google. If you don't, here's the TL;DR: Meh, links! Meaning, all things being equal, links still remain a competitive difference maker for ranking. Take Google's SEO advice with several grains of salt. Google has no economic incentive to help your site […]
The best marketing advice I can give you is to be authentic. Of course, you don't find that very helpful in terms of meeting your growth goals. So, you might decide to game the system. As I'm writing this, one of the more popular ways to gain the system is to pay for engagement. This […]
The following post was written by ChatGPT. ChatGPT, developed by OpenAI, is a state-of-the-art language model that can generate human-like text based on a given prompt or context. This technology has the potential to revolutionize the way that businesses, including law firms, market themselves to potential clients. One way that a law firm could use […]
How long does SEO take? When can I expect to see results? What results should I expect to see? These are all reasonable questions that we field from lawyers every day. And, like many legal answers, the answer is: It depends. Yes, I know that's not the answer you wanted. But it's the most honest […]
And how much time should they spend doing it? I recently had the privilege of chatting with Tyson, Jim, and Conrad for an upcoming episode of The Maximum Lawyer Podcast. If you're not familiar with The Maximum Lawyer community, you should definitely check it out. Jim asked a really great question about who should do […]