And how much time should they spend doing it?
I recently had the privilege of chatting with Tyson, Jim, and Conrad for an upcoming episode of The Maximum Lawyer Podcast. If you're not familiar with The Maximum Lawyer community, you should definitely check it out.
Jim asked a really great question about who should do the marketing at a law firm and how much time should be spent. I rambled through an answer but figured I'd jot some additional thoughts here.
First, the warning: I have no idea what the right answer is for your firm.
I would hope that's obvious since I have no idea who you are and there isn't a single right answer to this question. But, I feel compelled to remind you, nonetheless.
If you're a newly-minted lawyer, going out on your own (congrats by the way), you probably don't have a ton of clients. Congratulations (again), you have a lot of time to invest in marketing. Maybe most of your time.
For you, should probably be doing all of your marketing. Also, to clarify, I'm using marketing to mean anything related to getting more clients. Including, nurturing relationships for referrals.
Of course, if you're doing it right, you'll start to have less time for marketing because, obviously, you will be spending more time serving clients.
And at some point, you'll likely find that you have no time for marketing.
At this point, you'll have some decisions to make.
Do you focus on serving clients and just hope that word of your good work spreads?
Do you keep, say, 20% of your time free for marketing?
Do you hire someone to do marketing?
Do you hire someone to do the lawyering and continue to focus on doing the marketing?
Do you partner with an agency?
To me, the answers to these questions primarily depend on the answers to these two questions:
If growing your law firm beyond a solo practice isn't part of your vision, and you like both practicing law and doing business development, you should probably just budget your time between serving clients and earning new clients. How much time you spend on each will ebb and flow based on your client load.
On the other hand, if you aspire to grow beyond a solo practice, you'll need to decide what you want to spend most of your time doing, lawyering or marketing.
Sure, you can probably always do a bit of both. But to really grow, someone will probably need to dedicate the overwhelming majority of their time to marketing.
If you love marketing (and are good at it), that person should be you. And, unless you're the rare exception, you should still probably get some help on top of that.
If you don't love marketing (or you're not good at it), here are your options:
Notice I didn't include having your niece do it (unless, of course, she's a marketing person).
There are pros and cons to each. Maybe I'll write on this again later, but you can Google in-house vs agency marketing and get some great resources (TL;DR: having a bit of both work best).
The next question is about how much marketing do you need?
And this largely depends on the earlier question, where do want your law firm to go?
At the risk of stating the obvious, if you're starting from nothing, the resources required to "dominate your market" in a competitive practice area and location will be significant. I don't care what channels you use, it will take a lot of time and money if you're doing anything for which there's any competition.
But that's pretty useless.
In my experience, the firms that start by defining future success in business terms, have the best track record of hitting their forecasts. So, where do you want your law firm to be twelve months from now? What's it look like? Revenue target? Target cost per client? Hires? Clients? Build it out.
Only then can you start to build a plan that defines who, time, and money.
The good news is that there are many ways to do it, which makes it fun and interesting.
How do you do it at your firm?
Here's a recent Google SERP for "๐๐ต๐ผ ๐ฎ๐ฟ๐ฒ ๐๐ต๐ฒ ๐ฏ๐ฒ๐๐ ๐ฐ๐ฎ๐ฟ ๐ฎ๐ฐ๐ฐ๐ถ๐ฑ๐ฒ๐ป๐ ๐น๐ฎ๐๐๐ฒ๐ฟ๐ ๐ถ๐ป ๐ฝ๐ต๐ถ๐น๐ฎ๐ฑ๐ฒ๐น๐ฝ๐ต๐ถ๐ฎ." Ads? โLSAs? โLocal Pack? โLinks? โ ๐ท AI Overview? โ 6 firms listed. Only one tiny ๐. Click the ๐ฆ๐ต๐ผ๐ ๐บ๐ผ๐ฟ๐ฒ button? ๐ฌ๐ผ๐ ๐ด๐ฒ๐: Here's a more detailed look at some of these firms: THE PEARCE LAW FIRM, P.C.Edith Pearce, […]
On April 22, 2025, Google sent an email updating Local Services Ads Additional Terms for Providers: Subject: Action required: important updates to Local Service Ads Additional Terms Many people are arguing that lawyers cannot participate in Local Services Ads, as this would constitute a per se violation of the Rules of Professional Conduct related to […]
Conrad and I recently joined Zack at Lawyerist to record a conversation about AI and marketing. You might think that we spend the whole time on how lawyers can use AI to publish content. You'd be wrong. While AI can certainly support publishing, there are many more interesting ways to use it in legal marketing. […]
As more legal services consumers turn to ChatGPT for local law firm recommendations, a fascinating intersection between AI, search, and maps unfolds. While Google remains the undisputed leader in local business data, ChatGPT is increasingly becoming an entry point for searchers seeking legal representation. But hereโs the kicker: instead of keeping users within its ecosystem, […]
When law firms contact us, they usually want to talk: โข PPC Ads โข SEO Rankings โข Lead Generation Very few want to talk: โข Brand โข Trust & Recognition โข Emotional Connection Admittedly, much of this concerns that AttorneySync is known for lead generation across those common digital channels. But even when we start […]
According to an October 2024 study by SE Ranking: "The legal niche triggers the highest percentage of AIOs (77.67%). The average number of links matched between the AI Overview resources and the top 20 search results was 6.49 for legal topics. AI Overviews for legal topics most frequently link to NYCourts.gov (114 links), YouTube.com (48 […]
I'm grateful for my friend, Charley Mann of Law firm Alchemy. If you're a lawyer, subscribe to his Free Email List. In a recent email, Charley calls out bad guru advice on hiring: "Trying to execute a major SEO improvement? You need to find people who will help you, instead of trying to DIY it […]
If youโve spent any time on LinkedIn, youโve likely seen posts from law firm SEO experts showing off charts with an โup and to the rightโ trajectory. These screenshots, often pulled from tools like Semrush or Ahrefs, are meant to signal SEO success. And itโs not just the agencies celebratingโ๐น๐ฎ๐ ๐ณ๐ถ๐ฟ๐บ๐ ๐๐ต๐ฎ๐ ๐ต๐ฎ๐๐ฒ ๐ต๐ถ๐ฟ๐ฒ๐ฑ ๐๐ต๐ฒ๐บ […]
Meh, links! All things being equal, links still tend to move the dial more than any other factor in legal SERPs. Maybe links are having a diminishing impact internet-wide. But in my experience, quality links, especially relevant links (both topically and geographically), tend to improve law firm visibility in search more than most everything else. […]